How to Easily Settle Printer Attention Required Issue?

December 31st, 2022 — Amelia Sampson | 0 comments
Attention required

Your HP Printer worked fine until one day; you received an error message of HP printer attention required windows 10. This issue may arise due to many a reason like outdated driver or the printer software or the network connection issue.

Sometimes, the hardware may also become the culprit for this kind of issue. So check if all the panel doors are closed properly. Also check if the printer is loaded with enough paper and ink in it. Next thing is to check if the cables are connected firm with the printer, system and the power outlet.

If you still deal with the attention required error then you will need some troubleshooting assistance that will be provided in this blog. Read along to know more about the reason and troubleshooting ideas to alleviate the error.

HP Print and Scan Doctor (PSDR):

Initially, we will try to resolve this issue with HP Print and Scan Doctor (PSDR), an automated tool that helps with diagnose and resolving printing and scanning issue. This tool will also assist you with checking the network connectivity issue especially clears the printer offline issue.

  • First download the HP print and scan doctor application from the HP official site
  • Then run the downloaded .exe file of the HP Print and Scan Doctor application
  • Now open the application
  • Then click start and select your printer name from the application
  • If you don’t see your printer name from the list, turn off and on your printer
  • Then give a retry
  • If HP Print and Scan Doctor prompts you to make your printer the default one, make it as a default one
  • If there is a prompt displaying to make necessary printer updates then update them all
  • On having any connection issue, the app will instruct you to solve that issue with accurate guidelines.

Set a manual IP address

Before starting with setting up the static IP address, make sure your printer is online. Navigate to your HP Printer and tap on the settings button. Use the navigation buttons to choose the Network setup that appears in the LED window. Now press the right navigation button to choose the Print Network Settings and click Ok. The Print settings will contain the information include Subnet mask, IP address, and the Default Gateway that is the router’s network address.

  • Now open a web browser of your choices
  • Then enter the IP address of your printer that you have noted before
  • Next click enter
  • This will display your printer control panel
  • Choose the networking tab and under the connections tab choose wired option
  • Next under the IP Address Configuration choose Manual IP option
  • In the following session, enter the IP address, default gateway and subnet mask of your printer
  • Finally click Apply option

Once done with above steps, you might need to restart your devices to check if the printer attention required has solved or not.

Note: Find the IP address of HP printer

Run the troubleshooter present in the printer

  • First press the win and I key on your system keyboard
  • This will navigate to the printer Update & Security option
  • From the upcoming menu choose Troubleshoot option
  • In the following choose printer and tap on Run the troubleshooter option
  • Now simply follow the displayed instruction to get out of the attention required

Update your HP printer driver to the latest one

Updating the printer with the latest update can help you solve many issues that exist with your system and the printer like, network connection, bugs, and also fortify your printer with the latest features.

  • Initially restart your computer
  • This will help you list any missing updates in the list
  • Then press the win key and search for updates in the search bar
  • This will start the updation process automatically
  • You can manually click the Download button to start the same

The printer driver updation process can also takes place with Device Manager

  • Initially press the win key
  • Now look for the Device Manager
  • Then from the list of available devices, choose your printer name
  • Next right-click on the printer name and select the Update Driver option
  • Now choose Search automatically for updated driver software
  • Then simply follow the online instruction to complete the software updation process
  • Once completed, restart your computer to see if the attention required has resolved or not

Restart the spooler service on your HP printer

Apart from print job stuck on printer, restarting the spooler can solve many of the common printing problems.

  • Initially open the start menu
  • Enter services in the search bar
  • In the following choose services option
  • Now in the following page choose Print Spooler option
  • Then right-click on the print spooler and click stop
  • Just wait for few seconds for the printer to stop
  • After that right click on the print spooler option to restart the service

Restarting the print spooler from the task manager – alternate option

  • Open the windows task manager by pressing the ctrl+shift+esc buttons
  • Now choose the service tab and select spooler from the list
  • After that check the status, if you see the status is running, you have to right click on it and choose restart option
  • You have to right click on the spooler option to choose start and the stop option
  • Now restart you HP Printer and the system
  • Again try printing to see if the error has been resolved or not.

Read more:

Keep reading →

How to Fix Service Error 79 on HP Printers?

December 30th, 2022 — Amelia Sampson | 0 comments
Service Error 79

Are you one of the users, experiencing Service Error 79 on HP Printers? Then this blog is the one-stop solution for all your end-to-end HP printer 79 service error. This type of error can happen for many a reason also has a great impact with your day-to-day printing job. We will list all those possible reason for the same error along with troubleshooting guidelines to help you out of the situation.

Possible reasons for this service error 79:

  • Firmware issue
  • HP printer hardware issue
  • Hp printer outdated software issue
  • Network connection issue
  • Irrelevant print settings

Troubleshoot HP 79 error code

Regarding this 79 error, there are 2 types of error code you may get like 79 service error turn off then on and 79 error turn off then on. In the upcoming passage, we will give troubleshooting guidelines for both the error type for a clearer understanding.

If that is 79 error turn off then on, follow the below steps

  • Initially, turn off the printer and wait for atleast 30 seconds
  • Now again turn on the printer and wait for it to complete the initialization process
  • If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
  • Now turn on your HP printer
  • Check if you get the message again, if you still seeing the message you can remove the cables
  • And connect from the network and try power cycling your printer
  • Once your printer got ready, check the printer firmware
  • If it needs be updated to the latest version download the same
  • It’s better to sort out the reason than working on everything
  • Now make sure to delete all the stacked print job from the queue
  • Then send a single print job to your printer

If your printer is not updated to the latest firmware, kindly update the printer firmware. Follow the below passage to for HP printer firmware updation process.

If that is 79 service error turn off then on, follow the below steps

  • Initially, turn off the printer and wait for atleast 30 seconds
  • Now again turn on the printer and wait for it to complete the initialization process
  • If you are using any surge protector or any connector, remove them and directly connect your system to the power outlet
  • Now turn on your HP printer
  • Check if you get the message again, if you still seeing the message you can remove the cables
  • And connect from the network and try power cycling your printer
  • Once your printer got ready, check the printer firmware
  • If it needs be updated to the latest version download the same
  • It’s better to sort out the reason than working on everything
  • Now make sure to delete all the stacked print job from the queue
  • Then send a single print job to your printer
  • If you still face the same error, then you can uninstall any install DIMMS
  • Then again give a simple print test to start with

If your print job gets printed, then your issue has been resolved. If not there is some other issue exists with your printer you can contact the HP Printer customer support executives for a more custom-made solutions.

Updating the printer firmware

You can update the printer firmware by many means like through HP Smart app, from the HP printer website for windows or from the HP printer website for the mac. Here we will list some of the top-rated methods to update your HP printer firmware.

Updating your HP printer firmware with HP Smart app

  • Initially, if you don’t have a HP Smart app, you can download it from the HP official site
  • Then open the app to create an account followed by signing to the application
  • If you are setting up the HP Smart app for the first time, you must create an account
  • Then from the home screen of the app, you must select your printer name
  • Next beneath the Advanced tab, choose Advanced settings
  • Then choose Tools or the web services option
  • Now tap on the product update option and select Check now
  • If you see any updates available, you can download it from the HP official site

Updating your HP printer firmware from the HP website

  • Initially turn on your HP printer and your windows computer
  • Then make sure that your printer has adequate paper and ink loaded in it
  • Now, go to HP official website and section
  • There, check the firmware update availability by entering your HP printer model
  • Click HP Software and Driver download
  • Now, in the drivers list, choose the required firmware
  • Then click the download button next to it
  • In case if you don’t find any firmware, indicates that there is no firmware update available in this moment or your printer firmware is up to date
  • From the HP Printer Update screen, check the status of your printer
  • If it is not ready for network connection, then you have to temporarily connect a USB cable for to make the update process.
  • Once done, you can wait for 30 seconds before clicking the Refresh button to proceed
  • Then you can see the status become ready and choose the check box next to serial number
  • Finally, click update to initiate the firmware updation process

We hope this blog about HP Service Error 79 has really been useful in solving and troubleshooting most of your HP Printer issues. For more details on your HP printer problems and solutions, please contact with our technicians through live chat, as they are swift to provide personalized solution for any issues with most appropriate answers.

Read more:

HP printer is not available

Keep reading →

How to Restore Wi-Fi Setup Mode on HP Printers?

December 29th, 2022 — Amelia Sampson | 0 comments
Restore WiFi Mode

Do you need to setup your printer in the wireless mode? Or make your printer accessible over HP Smart app, HP Software or the entire printer setup? You will need to restore wifi setup mode on your HP printer. Besides the restoring the Wi-Fi setup mode also assists with troubleshooting the wireless-related connectivity issues.

In this blog we will curate the end-to-end instruction on resetting the Wi-Fi Setup Mode on HP Printers. Read along to know more with us.

Solution 1: Restoring Wi-Fi setup mode on printers with touchscreen display

  • Initially, navigate to your printer control panel
  • Then tap on the setup menu
  • If the setup icon not available, click on the wireless icon
  • Now choose Network setup option
  • In the following select Restore Network Settings option
  • Next click yes on the access prompt that will be displayed on the control panel

You have to wait for a minute or two to see the wireless light to turn into blue color. Keep that in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 2: Restoring Wi-Fi setup mode on printers without a touchscreen display for HP ink tank and ink jet display

  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless and cancel button for some time
  • That is until you see a flash from your power button
  • Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

Solution 3: Restoring Wi-Fi setup mode on printers without a touchscreen display

  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless and cancel button for some time
  • That is until you see a flash from your power button
  • Now, wait for a minute or two to see the wireless light to turn into blue color

Always keep in mind, once your printer has entered into the default mode, you should finish the setup process with two hours or else you have to re-perform restoring the Wi-Fi setup mode process.

 

Restore Wi-Fi Setup Mode on some of the special HP printers

For HP Laser Neverstop Printers

  • Initially, navigate to your printer control panel
  • Then press on the cancel button to wake your printer and keep it on ready mode
  • Now press and hold the wireless button for some time
  • That is until you see that your printer restart
  • Now, wait for a minute or two
  • That is until you see the wireless light turning blue

Make sure to finish the setup within 2 hours in your HP Laser Neverstop printers or else you have to perform the restoration process.

For HP Laser and Color Laser Series Printers

  • Initially, navigate to your printer control panel
  • Then press on the menu button
  • Now press on the right navigation button from the printer control panel
  • This will navigate to the network settings
  • Next press ok
  • In the following screen, choose Wi-Fi Default
  • Then click ok
  • Now, wait for a minute or two

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For LaserJet M109-M112 Printers

  • Initially, navigate to your printer control panel
  • Then press on the resume or the cancel button to wake your printer and keep it on ready mode
  • If it is not ready you can find it by the ready light is on but is dim
  • Now press and hold the wireless button for 20 seconds
  • That is until you see the attention light starts to blink on your printer control panel
  • Now, slowly release the wireless button

You can see the printer getting restart with the wireless light blinks in the printer control panel. Make sure to finish the setup within 2 hours in your LaserJet M109-M112 printer  or else you have to perform the restoration process.

For HP Deskjet 27 Series Printers

  • Initially, navigate to your printer control panel
  • Then press on the cancel to wake your printer and keep it on ready mode
  • Now press and hold the wireless button and cancel button for some time
  • That is like 5 seconds until you see the power lights blinks
  • Now, wait for the blue light that is the wireless light to turn blue and to blink continuously

Make sure to finish the setup within 2 hours or else you have to perform the restoration process.

For Envy Series Printers

  • Initially, navigate to your printer control panel
  • Then press on the cancel or the resume button to wake your printer and keep it on ready mode
  • Now press and hold the wireless button for some time
  • That is until you see the power and attention lights blink
  • Now, wait for a minute or two

Make sure to finish the setup in the HP envy printer within 2 hours or else you have to perform the restoration process.

Read more:

Keep reading →

How to Resolve HP Printer Printing Very Slowly?

December 28th, 2022 — Amelia Sampson | 90 comments
Slow Printing

You are printing with your HP Printer and suddenly felt some sudden slow in the pace, tired every known methods and tired of everything? Then you are at the right place here with us. We will list the possible reason for the hp printer printing slow and the available solutions that could keep you away from the slow printing in the future.

Possible reasons that cause your HP printer to slow down are:

  • The damaged or defective ink cartridge or the toner
  • The stacked print queue
  • The printer is connected to a shared network connection
  • Interrupted network availability
  • Damaged power and USB cables
  • Irrelevant print settings
  • Paper and ink out of stock
  • Outdated printer driver

Troubleshooting hp printer printing slow issue:

Solutions for Mac users:

Solution 1: Check the quality of the print settings

The shortened fact is the high quality print takes a lot of time to print, as it will take more ink and time as well as. Hence use the high-quality settings only on the needed task. Other time you can use economy mode which takes less ink and saves you more time. To adjust the ink settings, follow the below steps

  • Initially click the spotlight shaped icon and enter preview
  • Now tap on the file and open option to get the document/photo open
  • Next click on the file and click the print option
  • This will open up the print job settings
  • Next select your printer and tap on the Show details option
  • Then open the Print Quality menu
  • Next tap on the Media & Quality option
  • Then from the drop-down choose Media & Quality or the Paper Type or Quality option
  • Now choose Normal or Draft option from the quality or print quality menu
  • Make the required changes and apply the changes

Solution 2: Reset your printer

Sometimes a simple reset can help you get over those technical glitches if you have any.

  • Initially you have to plug out the power cord while your printer is still turned on
  • In case of rechargeable battery printer, remove those printer
  • Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
  • Finally turn on your printer.
  • This will reset your printer to its default print settings

Solution 3: Try turning off the quiet mode

Unfortunately, by reducing the printer sound you are reducing its speed too. So check that also while you need some speed.

  • Initially you have to open the printer homepage
  • Click on the spotlight icon
  • And search forPrinters & Scanners
  • Now choose your printer name and select Options & Supplies
  • From the following screen select Show Printer Web Page
  • In case of HP Smart app, you can select our printer
  • And then choose EWS or the printer home page
  • In the EWS page, you may asked to enter the admin password or the PIN that has been sent to your printer
  • Then from the Setting tab, you can select the Preferences option
  • Then choose Quiet mode and choose off, finally click Apply to set the changes

Solutions for Windows users:

Solution 1: Try resetting your printer

  • Initially you have to plug out the power cord while your printer is still turned on
  • In case of rechargeable battery printer, remove those printer
  • Then wait for few minutes before plugging the power cord back into the printer and the wall outlet
  • Finally turn on your printer.
  • This will reset your printer to its default print settings

Solution 2: Use HP Smart app instead of HP Print Driver

  • Initially disconnect any cables connected with your printer
  • Then from your windows search for Add or remove programs option
  • Now in the following search and choose your printer name
  • On finding your printer name, click on the printer and choose Uninstall
  • In case if you don’t find your printer name, search and find Printers & scanners
  • Then in the following screen select your printer and choose Remove device option
  • You have to click yes in the User control message
  • Then simply follow the displayed guidelines to successfully remove the printer software
  • Now navigate to the HP official site and download the HP Smart app for your device
  • Giving the print job through HP Smart app can noticeably improve the printing speed

Solution 3: Try to check and reinstall those ink cartridges

If you don’t have installed the ink cartridges as per the guidelines or if it is not fitted properly in the slot then it can also cause printing issue.

  • Initially press the power button to turn on your printer
  • Then open the cartridge door of your printer
  • Next, wait for the carriage to move and come to a rest state
  • Now press cartridge head for it to release from the slot
  • While taking them out, don’t touch the copper contacts
  • This can cause a permanent damage to them affecting the printing process
  • Besides they can also cause clogs, electrical connection failure, and ink flow issue
  • Check the cartridges, on seeing any pink tape is still intact, remove them
  • After checking the inside, reinsert the ink cartridges and close the cartridge access door

Along with these above steps follow the steps to turn off the quiet mode in your windows system.

Read more:

Keep reading →

Why My HP Printer Assistant Not Working?

October 8th, 2022 — Amelia Sampson | 20 comments
Printer Assistant

HP printer assistant is a piece of software that helps in managing HP printer driver installation with the windows system. Further the HP assistant gives assistance for users with scanning, checking ink levels, order supplies and more. Some users may sometimes experience HP Printer Assistant Not Working issues. This may occur due to any of the underlying technical glitches.

For assisting those users, in this article we will cover the end-to-end steps in providing a deeper insight on the reasons and solutions for HP Printer Assistant Not Working issue.

Troubleshooting HP Printer Assistant Not Working issue

Initially you have to make sure that the HP printer assistant is installed in your system. Find and double-click on the printer icon on your desktop. If you don’t have the shortcut, from windows search your printer model and choose your printer model. In the following screens you may find the printer assistant. If you don’t find the printer assistant, then you can download the latest version from the HP official site.

Uninstall the existing HP printer driver

Before starting with uninstallation, make sure the USB cable is disconnected from your printer and the system. Then open the control panel and select Programs and features option. Then from the following choose HP printer software. Then right-click to uninstall the program. Once done uninstalling restart the computer to proceed with the next step.

Reinstall the latest HP printer driver

Initially make sure no cable is connected with your printer. You can connect the cable when needed. Then from your system navigate to the HP printer home page. And choose software and driver downloads. In the “Let’s identify your product to get started” page, enter the printer model number and click submit. Finally under the driver tab tap on the Download option. 

Reconnect the printer

Tap on the printer icon to open the printer setup screen. Then click on the “connect a new printer” option. Simply follow the onscreen instruction to complete the reconnection process. Once finished try opening the HP Printer Assistant if it gets opened the problem solved if not you can try further steps.

Restart the devices connected with your printer and the printer

Restarting any electrical device can sometime help you with the problem. We advise you the same with this issue. Try to restart your router, system and printer.

Disable the antivirus

Sometimes the antivirus may assume the HP printer and its software as a threat to the system. The antivirus will in turn block all its communication with the windows. Hence, the user may try to uninstall the anti-virus or make proper adjustments to continue with the HP printer assistant.

We hope this article would help you assist in solving your existing issue and help you continue with your printing job. For more information on queries and doubts on HP Printer Assistant, please contact the HP customer support executives for professional assistance and smart solutions tailor-made for every user situation.

Frequently Asked Questions

what if my hp printer is not found or the connection fails during usb setup

how to use the hp printer functions with the windows built-in driver

how can I change the printer settings if using a built-in driver

what if the hp printer cannot connect to the network

what if my hp printer is not found or the wired network connection fails

Keep reading →